Contact Us

Every customer contact is treated as an opportunity and not an interruption. All calls received by our Customer Service Center receive an immediate and live response from a highly-trained customer service representative. When more in-depth research is necessary, we do our best to call you back the same day with an answer.

Call Center Hours
8 a.m. – 5 p.m. Eastern Time
Monday – Friday
1.800.433.3036
Customer Service Center
Aflac Group Insurance
P.O. Box 427
Columbia, SC 29202