• About Aflac Group

Every customer contact is treated as an opportunity and not an interruption. All calls received by our Customer Service Center receive an immediate and live response from a highly-trained customer service representative. When more in-depth research is necessary, we do our best to call you back the same day with an answer.

Coverage may not be available in all states.

Aflac Group is the marketing name for Continental American Insurance Company (CAIC), a wholly-owned subsidiary of Aflac Incorporated. CAIC underwrites group coverage but is not licensed to solicit business in New York, Guam, Puerto Rico, or the Virgin Islands. For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company. Individual coverage is underwritten by American Family Life Assurance Company of Columbus. For individual coverage in New York or coverage for groups sitused in New York, coverage is underwritten by American Family Life Assurance Company of New York.

Over 465,000 companies make Aflac available to their employees (“Aflac” pertains to American Family Life Assurance Company of Columbus, American Family Life Assurance Company of New York, and Continental American Insurance Company.

2801 Devine Street, Columbia, South Carolina 29205

© 2013 Aflac Incorporated.